Help Center

Frequently Asked Questions

Find answers to common questions about our services, booking, and more

Services & Booking

How far in advance should I book?

For bridal services, we recommend booking 3-6 months in advance. For other events, 2-4 weeks notice is preferred, though we can sometimes accommodate last-minute requests based on availability.

Do you offer trial sessions?

Yes! Trial sessions are included with all bridal packages and available as an add-on for other services. This allows us to perfect your look before your big day.

Do you provide on-location services?

Absolutely! We offer on-location services within a 50-mile radius. Travel fees may apply depending on distance and timing.

What is your cancellation policy?

We require 48 hours notice for cancellations or rescheduling. Deposits are non-refundable but can be transferred to a new date within 6 months.

Pricing & Payments

What forms of payment do you accept?

We accept cash, credit/debit cards (Visa, Mastercard, American Express), and digital payment methods like Venmo and PayPal.

Is a deposit required?

Yes, a 50% deposit is required to secure your booking. The remaining balance is due on the day of service.

Are group bookings available?

Yes! We offer special rates for bridal parties and group bookings. Contact us for a custom quote.

Makeup & Products

What brands do you use?

We use professional-grade makeup from leading brands including MAC, NARS, Charlotte Tilbury, and more. All products are high-quality and suitable for various skin types.

Do you work with sensitive skin?

Absolutely! We have experience with sensitive skin and various skin conditions. Please inform us of any allergies or sensitivities during booking.

Can I purchase the products you use?

Many of the products we use are available for purchase. We're happy to provide recommendations and can help you build your own makeup collection.

How long does makeup last?

Our professional makeup applications are designed to last 8-12 hours. We use setting sprays and long-wear formulas to ensure your look stays fresh.

Classes & Learning

What skill level are the classes for?

We offer classes for all skill levels, from complete beginners to those looking to refine advanced techniques.

How long are the makeup classes?

Classes typically run 2-3 hours depending on the level and topic. Private lessons can be customized to your needs.

What should I bring to a class?

We provide all necessary makeup and tools for the class. Feel free to bring your own products if you'd like personalized guidance on items you own.

Still have questions?

We're here to help! Reach out and we'll get back to you as soon as possible.

Email: info@glambylynn.com

Phone: (555) 123-4567